Privacy policy

This policy describes how aitnē collects, uses, and protects the personal data of users who visit and purchase on www.aitnestudio.com.

Your personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and used exclusively for order management, shipping, and communications related to your purchase.

1. Data controller

The data controller is aitnē di Alessia Picciolo, based in Italy.
For any request or information you can write to: .....

2. Data collected

We collect only the data necessary to:

  • manage orders and shipments (name, address, email, telephone)

  • complete payments securely

  • send communications relating to orders or, if authorised, newsletters and updates

The data is provided directly by the user at the time of purchase or registration.

3. Purpose of the processing

The data is used to:

  • process and ship orders

  • provide customer support

  • fulfill tax and accounting obligations

  • send promotional communications only with express consent

4. Data retention

The data is retained for the time necessary to manage orders or until consent is revoked.

5. Data sharing

The data is not transferred to third parties, except in cases strictly necessary to manage the service (e.g., couriers, payment platforms, accounting consultants).
All suppliers are GDPR compliant.

6. User rights

You can at any time:

  • access, modify or delete your data

  • oppose the processing or request its limitation

  • revoke consent to promotional communications

To exercise your rights, write to info@.....

7. Data security

aitnē adopts technical and organizational measures to protect data from unauthorized access, loss or alteration.